Retention beats new sales every time

Nobody wants the customer who buys once and ghosts you forever.

(Like my ex-girlfriend.)

You know the type.

They roll in, place their order, and vanish into thin air.

It's like they joined the witness protection program or something.

And here's the kicker - you spent a small fortune acquiring them in the first place.

Your CAC is through the roof.

Ad costs aren't getting any cheaper.

But what if I told you your best customers are already buying from you?

Think about it.

These people already know you.

They trust your brand.

They've experienced your products firsthand.

They're literally raising their hand saying "Take my money!"

Yet most brands are too busy chasing new customers to notice.

It's like having a gold mine in your backyard but digging for copper three states over.

The math is simple.

A 5% increase in customer retention can boost profits by 25-95%.

(And those aren't my numbers - they're from Bain & Company.)

Your existing customers are 50% more likely to try new products.

They spend 31% more compared to new customers.

But here's the real magic...

When you nail your retention strategy, everything else falls into place.

Your CAC goes down.

Your LTV shoots up.

Your profits multiply.

Want to turn your one-time buyers into raving superfans?

Let's talk about building a retention machine that prints money.

Keep pushing,

Patrick O'Driscoll